Refund policy

Returns and exchanges

We accept returns and exchanges of non-customized items within 30 days of delivery. Items must be unworn, unwashed and in their original condition.

For a change-of-mind return, the customer pays return shipping and a 10% restocking fee applies. Contact us for return instructions before sending an item back.

Personalized and custom-made items are final sale for a change of mind.

Defects, wrong items and our mistakes

If your item arrives damaged, defective, incorrect or with a printing error caused by us, email info@alltradeapparel.com with your order number and photos of the issue. We will respond within 1-2 business days with next steps, review the problem and provide an appropriate remedy. No restocking fee applies to these issues.

This policy does not limit rights you have under applicable consumer law. A written copy of our return policy is available on request.